{"id":1176,"date":"2025-10-06T10:39:08","date_gmt":"2025-10-06T08:39:08","guid":{"rendered":"https:\/\/www.myhandyplus.com\/?page_id=1176"},"modified":"2026-01-14T13:03:20","modified_gmt":"2026-01-14T12:03:20","slug":"child-safety","status":"publish","type":"page","link":"https:\/\/www.myhandyplus.com\/?page_id=1176","title":{"rendered":"Standards de protection des mineurs (Child Safety Standards)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1176\" class=\"elementor elementor-1176\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-10999d64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"10999d64\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5aff5fb8\" data-id=\"5aff5fb8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a46f69d elementor-widget elementor-widget-text-editor\" data-id=\"3a46f69d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"1003\" data-end=\"1072\"><strong data-start=\"1006\" data-end=\"1070\">Standards de protection des mineurs<\/strong><strong data-start=\"1006\" data-end=\"1070\"> &#8211; Child Safety Standards<\/strong><\/h1><h5 data-start=\"1157\" data-end=\"1185\"><strong>1.Objet et port\u00e9e<\/strong><\/h5><p data-start=\"1186\" data-end=\"1496\">La s\u00e9curit\u00e9 des enfants est une priorit\u00e9 absolue.<br data-start=\"1235\" data-end=\"1238\" \/>Cette page d\u00e9crit nos r\u00e8gles, nos moyens de pr\u00e9vention et nos proc\u00e9dures de traitement des signalements li\u00e9s aux risques d\u2019abus et d\u2019exploitation sexuelle d\u2019enfants (<strong data-start=\"1404\" data-end=\"1417\">CSAE\/CSAM<\/strong>) ainsi qu\u2019aux comportements mettant des mineurs en danger sur notre service.<\/p><p data-start=\"1498\" data-end=\"1670\"><strong data-start=\"1498\" data-end=\"1513\">MyHandyPlus<\/strong> est un service strictement r\u00e9serv\u00e9 aux <strong data-start=\"1553\" data-end=\"1584\">personnes de 18 ans et plus<\/strong>.<br data-start=\"1585\" data-end=\"1588\" \/>Les mineurs ne sont pas autoris\u00e9s \u00e0 cr\u00e9er un compte ni \u00e0 utiliser l\u2019application.<\/p><h5 data-start=\"1677\" data-end=\"1704\"><strong data-start=\"1681\" data-end=\"1702\">2. Tol\u00e9rance z\u00e9ro<\/strong><\/h5><p data-start=\"1705\" data-end=\"1757\">Nous appliquons une <strong data-start=\"1725\" data-end=\"1743\">tol\u00e9rance z\u00e9ro<\/strong> \u00e0 l\u2019\u00e9gard :<\/p><ul data-start=\"1758\" data-end=\"2060\"><li data-start=\"1758\" data-end=\"1863\"><p data-start=\"1760\" data-end=\"1863\">de tout contenu repr\u00e9sentant ou sexualisant des personnes mineures (r\u00e9elles ou d\u2019apparence mineure) ;<\/p><\/li><li data-start=\"1864\" data-end=\"1985\"><p data-start=\"1866\" data-end=\"1985\">de toute tentative de sollicitation, grooming, sextorsion, traite, ou \u00e9change de contenus explicites avec un mineur ;<\/p><\/li><li data-start=\"1986\" data-end=\"2060\"><p data-start=\"1988\" data-end=\"2060\">de tout partage d\u2019images d\u2019abus d\u2019enfants (CSAM) ou de liens y menant.<\/p><\/li><\/ul><p data-start=\"2062\" data-end=\"2248\">Tout compte impliqu\u00e9 fait l\u2019objet d\u2019un <strong data-start=\"2101\" data-end=\"2132\">retrait imm\u00e9diat du contenu<\/strong>, d\u2019une <strong data-start=\"2140\" data-end=\"2171\">suspension ou d\u00e9sactivation<\/strong>, et d\u2019un <strong data-start=\"2181\" data-end=\"2222\">signalement aux autorit\u00e9s comp\u00e9tentes<\/strong> lorsque la loi l\u2019exige.<\/p><h5 data-start=\"2255\" data-end=\"2303\"><strong data-start=\"2259\" data-end=\"2301\">3. Contenus et comportements interdits<\/strong><\/h5><p data-start=\"2304\" data-end=\"2331\">Exemples non exhaustifs :<\/p><ul data-start=\"2332\" data-end=\"2849\"><li data-start=\"2332\" data-end=\"2421\"><p data-start=\"2334\" data-end=\"2421\">Photos, vid\u00e9os ou illustrations sexualisant une personne mineure ou semblant mineure.<\/p><\/li><li data-start=\"2422\" data-end=\"2528\"><p data-start=\"2424\" data-end=\"2528\">Demandes d\u2019images explicites, propositions sexuelles, grooming ou \u00e9changes \u00e9rotiques avec des mineurs.<\/p><\/li><li data-start=\"2529\" data-end=\"2626\"><p data-start=\"2531\" data-end=\"2626\">Partage ou recherche de CSAM, y compris via des liens, codes, clouds ou messageries externes.<\/p><\/li><li data-start=\"2627\" data-end=\"2752\"><p data-start=\"2629\" data-end=\"2752\">Sollicitations visant \u00e0 obtenir des coordonn\u00e9es d\u2019un mineur, \u00e0 le rencontrer, le transporter ou lui soutirer de l\u2019argent.<\/p><\/li><li data-start=\"2753\" data-end=\"2849\"><p data-start=\"2755\" data-end=\"2849\">Doxing de mineurs (diffusion d\u2019infos personnelles, adresses d\u2019\u00e9cole, n\u00b0 de t\u00e9l\u00e9phone, etc.).<\/p><\/li><\/ul><h5 data-start=\"2856\" data-end=\"2892\"><strong data-start=\"2860\" data-end=\"2890\">4. Pr\u00e9vention et d\u00e9tection<\/strong><\/h5><ul data-start=\"2893\" data-end=\"3236\"><li data-start=\"2893\" data-end=\"2934\"><p data-start=\"2895\" data-end=\"2934\">Acc\u00e8s r\u00e9serv\u00e9 aux <strong data-start=\"2913\" data-end=\"2931\">18 ans et plus<\/strong>.<\/p><\/li><li data-start=\"2935\" data-end=\"3030\"><p data-start=\"2937\" data-end=\"3030\">V\u00e9rifications suppl\u00e9mentaires possibles en cas de doute (\u00e2ge, pi\u00e8ces justificatives, etc.).<\/p><\/li><li data-start=\"3031\" data-end=\"3121\"><p data-start=\"3033\" data-end=\"3121\"><strong data-start=\"3033\" data-end=\"3069\">Mod\u00e9ration proactive et r\u00e9active<\/strong>, combinant outils automatis\u00e9s et revues humaines.<\/p><\/li><li data-start=\"3122\" data-end=\"3236\"><p data-start=\"3124\" data-end=\"3236\"><strong data-start=\"3124\" data-end=\"3145\">R\u00e9f\u00e9rent s\u00e9curit\u00e9<\/strong> d\u00e9di\u00e9 \u00e0 la supervision et au traitement des signalements urgents impliquant des mineurs.<\/p><\/li><\/ul><h5 data-start=\"3243\" data-end=\"3272\"><strong data-start=\"3247\" data-end=\"3270\">5. Comment signaler<\/strong><\/h5><p data-start=\"3273\" data-end=\"3332\">Vous pouvez signaler directement <strong data-start=\"3306\" data-end=\"3328\">dans l\u2019application<\/strong> :<\/p><ol data-start=\"3333\" data-end=\"3579\"><li data-start=\"3333\" data-end=\"3384\"><p data-start=\"3336\" data-end=\"3384\">Ouvrez le profil ou la conversation concern\u00e9e.<\/p><\/li><li data-start=\"3385\" data-end=\"3419\"><p data-start=\"3388\" data-end=\"3419\">Appuyez sur <strong data-start=\"3400\" data-end=\"3416\">\u2026 \u2192 Signaler<\/strong>.<\/p><\/li><li data-start=\"3420\" data-end=\"3512\"><p data-start=\"3423\" data-end=\"3512\">Choisissez <strong data-start=\"3434\" data-end=\"3473\">\u00ab Mineur \/ Exploitation d\u2019enfants \u00bb<\/strong> et d\u00e9crivez bri\u00e8vement la situation.<\/p><\/li><li data-start=\"3513\" data-end=\"3579\"><p data-start=\"3516\" data-end=\"3579\">Ajoutez, si possible, des captures d\u2019\u00e9cran ou d\u00e9tails utiles.<\/p><\/li><\/ol><p data-start=\"3581\" data-end=\"3613\">Ou <strong data-start=\"3584\" data-end=\"3609\">hors de l\u2019application<\/strong> :<\/p><ul data-start=\"3614\" data-end=\"3813\"><li data-start=\"3614\" data-end=\"3707\"><p data-start=\"3616\" data-end=\"3707\">par e-mail : \ud83d\udce7 contact<strong data-start=\"3632\" data-end=\"3659\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3634\" data-end=\"3657\">@myhandyplus.com<\/a><\/strong> (objet : \u00ab URGENT \u2013 Protection des mineurs \u00bb)<\/p><\/li><li data-start=\"3708\" data-end=\"3813\"><p data-start=\"3710\" data-end=\"3813\">via notre formulaire web : <a class=\"decorated-link\" href=\"https:\/\/www.myhandyplus.com\/contact\" target=\"_new\" rel=\"noopener\" data-start=\"3737\" data-end=\"3811\">https:\/\/www.myhandyplus.com\/contact<\/a><\/p><\/li><\/ul><p data-start=\"3815\" data-end=\"4056\">En cas d\u2019urgence ou de danger imm\u00e9diat, contactez <strong data-start=\"3865\" data-end=\"3904\">les forces de l\u2019ordre de votre pays<\/strong>.<br data-start=\"3905\" data-end=\"3908\" \/>En France, vous pouvez \u00e9galement signaler sur <strong data-start=\"3954\" data-end=\"3964\">PHAROS<\/strong> :<br data-start=\"3966\" data-end=\"3969\" \/><a class=\"decorated-link\" href=\"https:\/\/www.internet-signalement.gouv.fr\" target=\"_new\" rel=\"noopener\" data-start=\"3972\" data-end=\"4056\">https:\/\/www.internet-signalement.gouv.fr<\/a><\/p><h5 data-start=\"4063\" data-end=\"4103\"><strong data-start=\"4067\" data-end=\"4101\">6. Traitement des signalements<\/strong><\/h5><ul data-start=\"4104\" data-end=\"4488\"><li data-start=\"4104\" data-end=\"4154\"><p data-start=\"4106\" data-end=\"4154\">Accus\u00e9 de r\u00e9ception automatique (si possible).<\/p><\/li><li data-start=\"4155\" data-end=\"4212\"><p data-start=\"4157\" data-end=\"4212\">Priorisation des signalements impliquant des mineurs.<\/p><\/li><li data-start=\"4213\" data-end=\"4267\"><p data-start=\"4215\" data-end=\"4267\">Premier examen <strong data-start=\"4230\" data-end=\"4243\">sous 24 h<\/strong> pour les cas urgents.<\/p><\/li><li data-start=\"4268\" data-end=\"4405\"><p data-start=\"4270\" data-end=\"4405\">Actions possibles : retrait de contenu, blocage\/suspension, restriction de messagerie, v\u00e9rification d\u2019\u00e2ge, signalement aux autorit\u00e9s.<\/p><\/li><li data-start=\"4406\" data-end=\"4488\"><p data-start=\"4408\" data-end=\"4488\">Conservation s\u00e9curis\u00e9e des journaux et preuves pertinentes pour les autorit\u00e9s.<\/p><\/li><\/ul><h5 data-start=\"4495\" data-end=\"4538\"><strong data-start=\"4499\" data-end=\"4536\">7. Coop\u00e9ration avec les autorit\u00e9s<\/strong><\/h5><p data-start=\"4539\" data-end=\"4781\">Nous coop\u00e9rons pleinement avec les autorit\u00e9s comp\u00e9tentes et r\u00e9pondons aux <strong data-start=\"4613\" data-end=\"4641\">demandes l\u00e9gales valides<\/strong> (r\u00e9quisitions, ordonnances).<br data-start=\"4670\" data-end=\"4673\" \/>Lorsque la loi l\u2019exige ou en pr\u00e9sence d\u2019un risque grave, nous signalons les comptes et contenus concern\u00e9s.<\/p><h5 data-start=\"4788\" data-end=\"4842\"><strong data-start=\"4792\" data-end=\"4840\">8. Protection des donn\u00e9es et confidentialit\u00e9<\/strong><\/h5><p data-start=\"4843\" data-end=\"5112\">Les donn\u00e9es li\u00e9es aux signalements sont trait\u00e9es selon le <strong data-start=\"4901\" data-end=\"4909\">RGPD<\/strong> et les lois locales.<br data-start=\"4930\" data-end=\"4933\" \/>Elles font l\u2019objet d\u2019un acc\u00e8s restreint, d\u2019une conservation limit\u00e9e au strict n\u00e9cessaire, et de mesures techniques et organisationnelles rigoureuses pour garantir leur s\u00e9curit\u00e9.<\/p><h5 data-start=\"5119\" data-end=\"5156\"><strong data-start=\"5123\" data-end=\"5154\">9. Information et formation<\/strong><\/h5><p data-start=\"5157\" data-end=\"5330\">Nos \u00e9quipes sont r\u00e9guli\u00e8rement form\u00e9es \u00e0 la <strong data-start=\"5201\" data-end=\"5234\">d\u00e9tection des signaux faibles<\/strong> (grooming, sextorsion), \u00e0 la gestion des signalements et \u00e0 la coop\u00e9ration avec les autorit\u00e9s.<\/p><h5 data-start=\"5337\" data-end=\"5379\"><strong data-start=\"5341\" data-end=\"5377\">10. Transparence et mises \u00e0 jour<\/strong><\/h5><p data-start=\"5380\" data-end=\"5601\">Nous pouvons publier des <strong data-start=\"5405\" data-end=\"5428\">indicateurs agr\u00e9g\u00e9s<\/strong> (nombre de signalements, d\u00e9lais moyens de traitement) et mettons \u00e0 jour ces standards d\u00e8s que n\u00e9cessaire.<br data-start=\"5534\" data-end=\"5537\" \/>Les modifications importantes seront indiqu\u00e9es sur cette page.<\/p><h5 data-start=\"5608\" data-end=\"5642\"><strong data-start=\"5612\" data-end=\"5640\">11. Contact d\u00e9di\u00e9 (CSAE)<\/strong><\/h5><p data-start=\"5643\" data-end=\"5828\">\ud83d\udce7 <strong data-start=\"5646\" data-end=\"5673\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5648\" data-end=\"5671\">contact@myhandyplus.com<\/a><\/strong><br data-start=\"5673\" data-end=\"5676\" \/>\ud83c\udf10 <a class=\"decorated-link\" href=\"https:\/\/www.myhandyplus.com\" target=\"_new\" rel=\"noopener\" data-start=\"5679\" data-end=\"5737\">https:\/\/www.myhandyplus.com<\/a><br data-start=\"5737\" data-end=\"5740\" \/>Langues : Fran\u00e7ais \/ Anglais<br data-start=\"5768\" data-end=\"5771\" \/>Disponibilit\u00e9 : jours ouvr\u00e9s, priorisation des urgences<\/p><h5 data-start=\"5835\" data-end=\"5865\"><strong data-start=\"5839\" data-end=\"5863\">Mentions importantes<\/strong><\/h5><ul data-start=\"5866\" data-end=\"6155\"><li data-start=\"5866\" data-end=\"5965\"><p data-start=\"5868\" data-end=\"5965\">L\u2019utilisation de MyHandyPlus par une personne de moins de 18 ans est <strong data-start=\"5937\" data-end=\"5962\">strictement interdite<\/strong>.<\/p><\/li><li data-start=\"5966\" data-end=\"6063\"><p data-start=\"5968\" data-end=\"6063\">Tout compte suspect\u00e9 d\u2019appartenir \u00e0 un mineur peut \u00eatre d\u00e9sactiv\u00e9 le temps des v\u00e9rifications.<\/p><\/li><li data-start=\"6064\" data-end=\"6155\"><p data-start=\"6066\" data-end=\"6155\">Le non-respect de ces standards peut entra\u00eener des <strong data-start=\"6117\" data-end=\"6152\">mesures imm\u00e9diates sans pr\u00e9avis<\/strong>.<\/p><\/li><\/ul><p data-start=\"6162\" data-end=\"6361\"><strong data-start=\"1073\" data-end=\"1114\">Derni\u00e8re mise \u00e0 jour : 6 octobre 2025<\/strong><\/p><p data-start=\"6162\" data-end=\"6361\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Standards de protection des mineurs &#8211; Child Safety Standards 1.Objet et port\u00e9e La s\u00e9curit\u00e9 des enfants est une priorit\u00e9 absolue.Cette page d\u00e9crit nos r\u00e8gles, nos moyens de pr\u00e9vention et nos proc\u00e9dures de traitement des signalements li\u00e9s aux risques d\u2019abus et d\u2019exploitation sexuelle d\u2019enfants (CSAE\/CSAM) ainsi qu\u2019aux comportements mettant des mineurs en danger sur notre service. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1176","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.myhandyplus.com\/index.php?rest_route=\/wp\/v2\/pages\/1176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myhandyplus.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.myhandyplus.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.myhandyplus.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myhandyplus.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1176"}],"version-history":[{"count":31,"href":"https:\/\/www.myhandyplus.com\/index.php?rest_route=\/wp\/v2\/pages\/1176\/revisions"}],"predecessor-version":[{"id":1286,"href":"https:\/\/www.myhandyplus.com\/index.php?rest_route=\/wp\/v2\/pages\/1176\/revisions\/1286"}],"wp:attachment":[{"href":"https:\/\/www.myhandyplus.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}